We sell marketing services

The scope of services are defined in a Scope of Work or email thread.

We accept checks, ACH, Credit Cards, and some crypto (BTC, ETH, BCH, and ETC)

All invoices are payable online via Freshbooks.

Getting in touch

All relevant contact info is found on this very website.

Our Fulfillment Policies

Haines Creative reserves the right to present an updated project cost should for any reason the deliverables change at the request of the Client and require the dedication of additional resources. These costs will be presented in a Change Order. All invoices are net 15 and any balances remaining unpaid after the designated due date will be subject to a monthly finance charge of 1.5%.

• The Client will own all assets upon Haines Creative being in receipt of final payment.
• Haines Creative will address any mistakes found in product post-launch unless due product updates handled internally by the Client.
• Haines Creative must be in receipt of a signed statement of work by the start date for the project. Any delay in the start of the project will result in a commensurate delay in the delivery schedule.
• Haines Creative expects to execute each phase of this project as an uninterrupted stream of activity. Delays in client deliverables, deliverable reviews and approvals result in unproductive time being charged, which may expand the project timeline and budget.
• Haines Creative and the Client agree that all stakeholders and core-team members will be accessible throughout the duration of the project to ensure time completion of activities. Meetings will be scheduled in advance to accommodate schedules.

By signing a SOW parties agree to be bound by such terms and conditions. Details within a SOW are guidelines and may be updated or changed by the Client or Haines Creative, upon reasonable notice to either party and documented in writing.

Termination of an SOW requires fifteen days (15) written notice from either party. Upon termination all assets remain the property of Haines Creative unless and until all outstanding invoices are paid in full. All work requested post termination will be addressed in a Change Order and invoiced accordingly. Upon termination, the Client is liable for fulfilling any and all previously mutually agreed upon contractual obligations made on their behalf by Haines Creative with any third-party entities pertaining to the deliverables of a SOW.

Signing a SOW indicates acceptance of the SOW and its terms, giving Haines Creative the authorization to begin delivering the services described within. A SOW is invalid if signed 10 days after the date listed on the cover sheet. By signing a SOW, the Client agrees that any additional implementations and/or revisions not listed in a SOW will be assessed through a Change Order document. Once signed, any reproduction of the document by reliable means (e.g., photocopy or facsimile) is considered an original.

Full refunds are granted per Haines Creative's discretion. If work had already commenced then the refund is likely to be prorated, if not then a full refund may be granted.